All research

Make It Special
NewsApril 13, 20261 min read
Tell HOWI what makes your space special
A structured way for hosts to describe a space's personality and positioning — plus multiple team contacts and host departure notes on the checkout screen.
AirNLP Research
Two spaces can have the same amenities and feel completely different. Until this shipped, HOWI had no structured way to capture that.
What shipped
- Space Intel — a property editor section for positioning (tier, relative value), vibe tags (presets plus up to 8 custom), and short bullet lists for guest profile, key features, and constraints
- Multiple team contacts on the guest Essentials panel, instead of a single host line
- Host departure notes on the checkout task panel — context above the checklist, not another task
Why it matters
These structured fields feed directly into how HOWI's AI talks about a space, and they give guests the right people to contact and the right note to read on their way out — small details that make a stay feel considered.
Availability
Shipped April 13, 2026, and in continuous use since.


